Rochester Mutual Aid Network Logo
Rochester Mutual Aid Network Logo

Request aid, directly from your community

If you are in need of aid, please fill out the form below. We just need your contact information so we know where to drop the supplies off. A volunteer from the network will get in contact with you soon!

We are a community organization, and everyone who works with the Network is a volunteer. We receive lots of requests per week and do our best to respond to them as quickly as possible. Our thoughts are with you. We apologize that we can’t meet your request immediately, we respond in the order that requests are received. Typically, deliveries are made in 3-5 days.

All of your information is confidential and will only be used to fulfill your request!

You can also call us at 585-200-5630! ¡También puedes llamarnos al 585-200-5630!

Please fill out this form to request aid and we'll get in contact with you soon!

Due to our current budgetary constraints, we can not offer any direct financial aid. We are also limited to providing food, hygiene, cleaning products, diapers and pet food/kitty litter that are stocked in our hubs. We cannot offer personalized shopping assistance at this time.

How would you prefer we contact you?

Please let us know how many people live where aid will be delivered. This helps us determine the amount of supplies to send. We'll ask more details later in the form.
Please let us know how you first heard about The Rochester Mutual Aid Network. This helps us refine our outreach, as well as get a better understanding of local organizations who may be working in similar ways.

Are you currently in quarantine?

Our hubs are stocked with staple pantry items that allow us to prepare food care packages. Each package comes with enough food for about a week and a cookbook that has recipes made with the ingredients we include.

If you don't have access to a kitchen, or pots and pans, we have a care package that is comprised of ready to eat food, or things that can be prepared in a microwave. We'll ask more details about your kitchen below.

If this is an emergency, please check out this extensive list of food cupboards in the Monroe County Area. This list was compiled by the Rochester Public Library System and was updated in September 2020. Food cupboards are listed alphabetically, but the neighborhood/town they are in is also listed so you can find the closest one to you.

Our hubs are stocked with basic hygiene products, like toothpaste, deodorant, hand soap etc, as well as cleaning products like bleach and paper towel. We also keep a stock of diapers on hand. Please let us know if you'd like us to include some of these things in your care package.

We have some volunteers who have offered to give folks rides to things like doctor's appointments. If you have an upcoming appointment that you need to get to, one of the Network's volunteers may be available to help. We cannot guarantee volunteers' availability, but we can try.

If you need more consistent help with transportation, please let us know and we may be able to help with that as well.

If you need help with something else, please let us know below. We do keep pet food and kitty litter stocked, so if you have pets we can help with those needs. We also have a small selection of clothing and some household goods (like pots and pans etc), so feel free to include those in your request as well. Although we can only offer what has been donated, so we may not have exactly what you're looking for.

Our Network is run exclusively by volunteers, and all donations we receive come directly from the community. So while we would like to be able to help with every request that comes in, some things will fall outside of our ability to help. But we'll do our best to help, and if we can't help we'll try to find an organization who can. Please don't hesitate to ask for whatever help you need, your community is here for you!

Due to our current budgetary constraints, we can not offer any direct financial aid. We are also limited to providing food, hygiene, cleaning products, diapers and pet food/kitty litter that are stocked in our hubs. We cannot offer personalized shopping assistance at this time.

If you know someone else who may need aid from the Network, please let us know their name, phone number and how we may be able to help below. We'll do our best to reach out to them and see if we can help.

The Rochester Mutual Aid Network is made up of all volunteers, and we could use your help! The foundation of mutual aid is members of the community helping each other in whatever ways they can. Every little bit of help we can offer each other helps us strengthen our community.

Some folks are handy and can help fix things, some folks can help us make phone calls, some folks can help us by keeping our price lists up to date when they go grocery shopping. There's lots of ways to get involved helping our community! So if you have some time and would like to help, please let us know! Anything you can think of, we'd love to hear it :)

We'd like to stress that you do NOT have to volunteer with the Network to request aid! We're just hoping to build a strong Network with as many folks who are willing to help as possible. But please, do not feel obligated to do so. Thank you!